This is a reminder that the End of Support date has passed for the legacy UKG Pro^® Time and Attendance time clocks: EDC, ATS, HP3K, Synel, HTTP, and VClocks. If you’re currently using any of these clock models, we advise that you immediately replace these clocks or switch to another time collection method to avoid losing employee punch transactions. UKG is not able to ensure that your legacy clocks will remain operational.

Note: A recent website certificate update to the UKG Pro Time and Attendance solution environment accidentally caused these legacy clocks to be inoperable. We applied a temporary fix and no action is required on your part. If this problem reoccurs or any other issue arises, UKG will not provide subsequent fixes to the legacy clock models.

For alternate clock solutions, please refer to the UKG Time Clock EOL Transitions page, a hub of important information and resources on specific clocks and FAQs. If you have any questions, please email clock.eol@ukg.com.