UKG is committed to providing you with the most advanced and comprehensive workforce management tools available. As we previously communicated, your Telephone Time Entry (TTE) solution reached end of engineering on December 31, 2019. UKG is now announcing the end of service for TTE as of January 1, 2026.

We will continue to offer support contracts through January 1, 2026. You can also choose to renew for a partial pro-rated period. Rest assured we’re committed to assisting you throughout this change to minimize disruption to your operations. We’ll continue to provide technical support for your solution up to the end-of-service date.

Don't wait – your organization should decide on its workforce management technology path as soon as possible to ensure time for a successful shift. We recommend transitioning to our UKG Pro Workforce Management™ solution for a seamless transition.

If you’re concerned about your transition plan or timing, we urge you to reach out to us right away by contacting your Account Representative.

We deeply value your business and thank you for being a loyal UKG customer.