This is a reminder that critical changes are coming to your Ascentis® terminals. Due to the aging underlying technologies used in some Ascentis terminals, this hardware can no longer meet evolving modern communication standards. Therefore, UKG is announcing the end of life for the following models as of June 30, 2025. These models will no longer be able to connect and communicate as of July 1, 2025, and must be replaced by that date to allow employees to continue to enter punches and perform other clock transactions.
Terminals set to reach End of Life on June 30, 2025:
- NT7000
- NT7000 Lite
- NT6500
- NT6000
- NT450
- NT65M
- NT55M
Note: This does not impact the NT8000 Ascentis clock.
Rest assured we’re committed to assisting you throughout this transition to minimize disruption to your operations, and we’ll continue to provide technical support for your Ascentis terminals up to the end-of-life date. If you’re concerned about your transition plan or timing, we urge you to reach out to us right away by contacting our Partner Success team at UKGPartnerSuccess@ukg.com.
We understand the Ascentis time clock has been an integral part of your daily operations, and we’re committed to helping you transition smoothly to one of our newer time clocks. We deeply value your business and thank you for being a loyal UKG customer.
For more information, read our FAQ document in the Ascentis Community. UKG is ready to support you with our best-practice implementation methodology and change-management plans so your organization can easily move to one of our newer terminals.
If you're not logged in to the Ascentis Community, you'll be asked to enter your credentials when accessing the link(s). If you're unable to login, reach out to Ascentis Support (support-asc@ukg.com) for further assistance.
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