UKG is committed to providing you with the most advanced and comprehensive workforce management tools available. That, combined with the rapidly accelerating pace of technology, has led us to a crossroads in the future development of our solutions. To create the innovative software that is needed to meet the demands of the healthcare market, we’re retiring the current versions of UKG^® Healthcare Extensions and offering a new version UKG Pro^® Clinical Scheduling Extensions in the Google Cloud Platform™ (GCP).

Your organization’s on-premise version of UKG Healthcare Extensions version 8 or Optilink will reach end-of-engineering on December 31, 2025, and end-of-life on March 31, 2027. We will work to help you migrate your solution to the GCP ahead of the end-of-life date and recommend contacting your Account Representative to discuss options.

As a reminder, affected modules include:

• Workforce Forecast Manager for Healthcare
• Workforce Workload Manager for Healthcare
• Workforce Target Intelligence for Healthcare
• Workforce Extensions for Healthcare
• OptiLink Products

We understand that technology changes can be challenging. Rest assured we’re committed to assisting you throughout this transition to minimize disruption to your operations. Our cloud solution offers the latest innovation and security, and a better user experience for our customers.

We deeply value your business and thank you for being a loyal UKG customer. We look forward to continuing our partnership together.