Over the past few years, Interboro Systems Corporation, a UKG company, has offered on-site equipment services to our customers throughout Puerto Rico. To align with evolving industry standards, we’ll be retiring this offering at the time of your next renewal, which is between January 1 and February 28, 2025.

Rest assured, we remain fully committed to providing exceptional service and will continue to provide support through the existing UKG Depot Exchange Service. This service, included as part of service, provides premium hardware support with replacement units shipped on an advance exchange basis for next-business-day delivery where available. For more information about the UKG Depot Exchange Service, review the Support Policies and Services - Equipment Services.

If you still prefer to have in-person support, UKG has partnered with Intechsol, which offers on-site clock support to UKG customers. For additional information on their offerings, Intechsol can be reached via phone at (787) 641-7809 or email at sales@intechsolcorp.com.

We deeply value your business and thank you for being a loyal UKG customer. Our customer support team is available to assist with any questions you may have. We can be reached at (787) 641-7800.