Over the past few years, Interboro Systems Corporation., a UKG company, has offered on-site equipment services to our customers throughout Puerto Rico. To align with evolving industry standards, we’ll be retiring this offering with your next renewal.

Rest assured, we remain fully committed to providing exceptional service and providing additional UKG equipment service options. Below are our top recommendations:

• UKG Depot Exchange Service is our most popular offering. This service provides premium hardware support, with replacement units shipped on an advance exchange basis for next-business-day delivery where available.
• Intechsol On-site Clock Support, an official UKG partner, is for customers who prefer to continue to have in-person support. Intechsol can be reached via phone at (787) 641-7809 or email at sales@intechsolcorp.com.

For information on additional UKG equipment service options, visit the Support Policies and Services - Equipment Services.

Important! All equipment warranties, support, and maintenance agreements will be honored until your contract end date. At the time of your renewal, which is between March 1 and June 30, 2025, your UKG representative will discuss the available equipment support offerings.

We deeply value your business and thank you for being a loyal UKG customer. Our customer support team is available to assist with any questions you may have. We can be reached at (787) 641-7800.