We recently updated your UKG Pro^® Payment Services - Tax Filing tax profile to remove the out-of-state flag for employees who live in Pennsylvania but work out of the state. This is part of our ongoing efforts to address recent challenges and enhance functionality to ensure accurate identification and flagging of employees working outside of Pennsylvania. As a result, liabilities collected for the out-of-state tax codes will be reassigned to the originating local tax code for payrolls processed in the fourth quarter of 2024. We’ll be initiating a refund to your account starting on Monday, January 6 and recollection for the same amount will begin with quarter-to-date variance posting starting on Monday, January 13.

Next Steps

To identify the tax amount, run the Collection Details standard report from the Payment Services Gateway in your UKG Pro solution. Read the View Bank Transactions job aid for more details. We will be in touch soon as we identify a solution to accurately report employees working out of state.

If you have any questions, please open a case in the UKG Community™ under Tax & Payment Services > More Options > Debit or Credit Question.

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