This is a final reminder that we're migrating your UKG HR Service Delivery™ (HRSD) environments to the Google Cloud Platform™ (GCP) on Saturday, April 12.
Here's what you need to know:
- The migration will last approximately 15 hours, with the associated maintenance window currently scheduled from 01:30 AM CEST to 16:30 CEST.
- During this time, UKG Document Manager, UKG People Assist, and eVault solutions hosted on Production-EU environments will be inaccessible.
- We strongly recommend pausing any processes scheduled during the maintenance window. For guidance on minimizing the impact of the maintenance window on your scheduled processes, please refer to the GCP FAQs.
- Customers who have allowlisted UKG HRSD by IP address will need to update their settings. Details can be found in the HRSD GCP Migration: IP Address Changes article in the UKG Community™.
- Customers can follow the progress of the migration, including up to date maintenance window information on the UKG Status Page.
For more details about the migration, visit the GCP FAQs. You can also access our previous webinar recording, which provides information on the future of your HRSD solutions.
We remain committed to providing direct, timely, and relevant information about our privacy, security, and compliance practices that help safeguard our customers’ sensitive data. Review our Privacy and Data Protection and UKG Subprocessors sites to learn more. If you have any questions regarding our subprocessors, please contact privacy@ukg.com or your UKG account representative. Thank you for your ongoing partnership.
*If you're not logged in to the UKG Community, you'll be asked to enter your credentials when accessing the link(s).
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