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Valued UKG Pro® customers,
I’m reaching out regarding system issues experienced last week that impacted direct deposits for some of our customers. We have thoroughly investigated and resolved the root cause to prevent any similar issues in the future. We sincerely apologize for any inconvenience this may have caused you and your team.
If you require further assistance, please do not hesitate to contact me directly.
On behalf of the entire UKG leadership team, thank you for being a loyal UKG customer.
Best regards,
Bob DelPonte
EVP, Chief Customer Experience Officer
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